PRIVACY POLICY

At Schoolstuff we provide exceptional service for busy parents who value convenience. The Schoolstuff shopfront is located 83 Proprietary St Tingalpa Qld 4173.

Schoolstuff Pty Ltd ACN: 45 603 610 779

Our Commitment to Your Privacy

Schoolstuff Pty Ltd, is committed to adopting the highest standards to safeguard customers' personal information.  

Schoolstuff collects personal information about customers in order to conduct its retail business.  Schoolstuff is obliged to collect, use, disclose and hold personal information in compliance with the National Privacy Principles in the Privacy Act 1988. 
 
The type of personal information collected may include a customer’s name, address, telephone numbers, e-mail address, what was purchased, date of purchase, information on how you use our products and services and how much you spend, information on your browsing activity when visiting one of our website. This information helps us develop and make available products to suit your needs. 

How Schoolstuff may use Clients and Customers’ Personal Information 

The personal information you provide Schoolstuff may be collected, used and disclosed for a number of purposes connected with our business operations, which include:

Schoolstuff will also use customer information to enable it to market its products and services to customers.

To opt-out of receiving Schoolstuff marketing materials customers can “unsubscribe” by selecting this option on any emails received from Schoolstuff, by logging in at www.schoolstuff.com.au and deselecting the option to receive newsletters, by advising any Schoolstuff sales consultant or by sending an email to enquiries@schoolstuff.com.au requesting to be unsubscribed.  You can also send updates of your personal information to this email address, or log in to the website, or advise a sales consultant, to ensure your details are correct and up to date. 
 
Please note that if you have an account with Schoolstuff, you will still be sent essential information about your account.  

Sharing Customers’ Personal Information

Schoolstuff may disclose or receive personal information or documents about you to/from our service providers who assist us in providing our services. This included organisations that assist us with archival, research, mail and delivery, auditing, management consulting, financial and legal advisory, banking and security or technology services. Schoolstuff may also disclose information to law enforcement agencies to assist in the prevention of criminal activities.

Security of Personal Information

We want you to have continuing trust in Schoolstuff and our products and services so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

Schoolstuff does not store customers' credit card details. In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

When entering personal and credit card details in the checkout, and when logging in to the customer area, the web pages are secure and all data is encrypted with 256-bit encryption, as indicated by the lock icon in the browser.

How to access your Personal Information

Upon your request, Schoolstuff will provide access to your personal information held by Schoolstuff, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.  

Additional information for users of our Websites

If you visit a Schoolstuff website, including www.schoolstuff.com.au, to read, browse or download information, our system may record information such as the date and time of your visit, the pages you accessed and any information you may have downloaded. This information is used for statistical, reporting, website administration and maintenance purposes only. 
 
Like many websites, our Websites may use "cookies" from time to time. Cookies are small text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored.  Please note that some parts of the Website may not function fully for users that disallow cookies.
 
The Websites may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help us analyse how users use our Websites. The information generated by the cookie about your use of the Websites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using any of the Websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 
 
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. 
 
The Websites may contain links to other sites. We are not responsible for the privacy practices or policies of those sites. 

By using this website you are agreeing to the terms of the Schoolstuff Privacy Policy.  We reserve the right to modify our privacy policy as business needs require. We will post such changes on our website. 

Privacy Policy Queries

If you have any queries or concerns, further information can be obtained by contacting Schoolstuff at enquiries@schoolstuff.com.au or calling 07 33917000.

Last updated: 24th June 2024